Frequently Asked Questions

If the times below do not work with your schedule just contact me and we'll find one that does.

*Evenings available upon request.

Phone consultations 

Monday-Thursday    

8:00am-9:15am  

6:00pm-8:00pm

In-Home Sessions

Monday- Friday                     

9:00am- 5:00pm                

 Saturday & Sunday

 9:00am- 5:00pm

Please don't. I need to see where items accumulate so we find a solution. Please don't feel embarrassed. I'll be there to help you and won't judge you in any way. I promise. Your home may be a mess to you, but it's a playground to me so don't think twice about what might be shoved in corners. As a matter of fact, I bet you'll feel like you're on a treasure hunt when you find items that you've been looking all over for. It will feel like Christmas to you!

Home Organizing

Collect boxes for donations and we'll need strong trash bags for purging heavy items. I'll bring some, too, to ensure we have enough. Since each family uses different cleaning products, please also have yours on hand for me as well as a broom, vacuum, and duster. I always deep clean as I move things around.

Moving

All moving supplies (boxes, tape, bubble wrap, packing paper, etc.) are needed or I can purchase them ahead of time with your budget approval.  

I'm afraid I'm unable to answer that for you. Some clients go through their belongings very quickly, keeping, donating, or discarding items in a matter of minutes. Others take their time going through each item, one by one, and share stories as they do. I rather enjoy this part of my job. I learn a great deal about the family. You must take as much or as little time as you need, and I'll follow your lead. However, I'll be sure to keep you focused and on track.  

Decision fatigue is real, so I do 4-hour sessions at a time. If you have multiple areas that need to be organized, we'll book as many sessions as you need. If you want to keep going, though, my record is 11.5 hours in one day!

What is decision fatigue? It is the idea that after making many decisions, your ability to make more and more decisions over a day becomes worse," said Dr. MacLean, a psychiatrist. "The more decisions you have to make, the more fatigue you develop and the more difficult it can become."

Not at all. I bet once we declutter your home you will have several containers left over that we can repurpose. You can also use sturdy boxes and cover them with Contact Paper, or choose containers ranging from the Dollar Tree to Pottery Barn. It's completely up to you. I can work with any budget. 

I am not, but I work with several who I can recommend and I'm sure I can find you the perfect match for your style and budget. I'll get your home organized and ready for a designer though!

Yes! I'm bonded and insured.

I serve Huntersville, NC as well as all surrounding areas, including Charlotte, Cornelius, Concord, Kannapolis, Lake Norman area, Mooresville, and more! I will travel up to 1 hour in any given direction surrounding Charlotte.

I kindly request a 48 hours notice for a cancellation and we can reschedule. Cancellations within 24 hours are subject to a cancellation charge of 50% of the session fee. 

A $50 non-refundable deposit paid online via bank transfer, credit, or debit card is due when booking your first session appointment and will be used towards your balance. 

The final payment, minus the $50 deposit, is due at the time of service or at the end of a multiple days project. This can be made in cash, check, bank transfer, credit or debit card.

I will be happy to drop off any donated items that will fit into my SUV at a local charity or donation center for a $25 delivery fee. Some of the organizations I work with include Crisis Assistance Ministry, MiraVia, Lydia's Loft, local Animal Shelters, Habitat for Humanity, and CVANs. I do my best to ensure that your items go to someone who is in need. 

CVANS https://cvan.org/ResaleStore.aspx

Crisis Assistance Ministry http://www.crisisassistance.org

MiraVia  https://miravia.org

Lyia's Loft https://www.lydiasloft.org

With your preapproval of the cost, I will make arrangements for a service to pick up items on the day of your project.

I can help you create an account and post your items on Poshmark, Marketplace, Nextdoor, or Craigslist.

Now that I'm an empty nester, life is changing. I used to spend most of my time sitting on the sidelines watching my favorite players. Now I'm out in nature or doing something adventurous. I've been known to jump out of perfectly good airplanes, take a spin around a NASCAR track, zip line, rock climb, rappel, swing from a rope into a rainforest river, hike one of our beautiful NC mountain trails, or paddle on a lake. My bucket list is very long and I have many more things to cross off.