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    • Home
    • Meet Dawn
    • Services
      • Home Organization
      • Moving
      • Packages & Rates
    • Gallery
    • FAQs
    • Contact Me

  • Home
  • Meet Dawn
  • Services
    • Home Organization
    • Moving
    • Packages & Rates
  • Gallery
  • FAQs
  • Contact Me

Frequently Asked Questions

Please call, text, or email me if you have any questions.

Dawn@MotherUnclutter.com

(704)287-2464


If the times below do not work with your schedule just contact me and we'll find one that does.


Phone Consultations 

Monday-Thursday   6:00PM-8:00PM


In-Home Sessions

Monday- Friday     10 AM- 5 PM        

Saturday & Sunday   10 AM- 5 PM        


No way! I need to see where items accumulate so we find a solution. Please don't feel embarrassed. I'll be there to help you and won't judge you in any way. I promise. Your home may be a mess to you, but it's a playground to me so don't think twice about what might be shoved in corners. As a matter of fact, I bet you'll feel like you're on a treasure hunt when you find items that you've been looking all over for. It will feel like Christmas to you!


Home Organizing

1) Collect boxes for heavy/fragile y donations and strong yard bags for TOSSED items. 

2) Since each family uses different cleaning products, please also have yours on hand for me as well, i.e. broom, vacuum, Lysol wipes, and dust cloths. I always deep clean as I move things around.


Moving

All moving supplies (boxes, tape, bubble wrap, packing paper, etc.) should be purchased before I arrive, or I can purchase them ahead of time with your budget approval.  


I'll bring clear plastic bags for donations, 6ft tables, and a shop vac if needed


I'm afraid I'm unable to answer that for you. Some clients go through their belongings very quickly, keeping, donating, or tossing items in a matter of minutes. Others take their time going through each item, one by one, and share stories as they do. I rather enjoy this part of my job. I learn a great deal about the family. You must take as much or as little time as you need. I'll follow your lead but will also keep you focused and moving forward if you stuff to get overwhelmed or stuck. 


Decision fatigue is real. What is decision fatigue? It is the idea that after making many decisions, your ability to make more and more decisions over a day becomes worse," said Dr. MacLean, a psychiatrist. "The more decisions you have to make, the more fatigue you develop and the more difficult it can become." 


My system books  4-hour sessions at a time so i can't be doubled booked in one day. If you have multiple areas that need to be organized, you can book as many sessions as you need. However, if you want to keep going, past 4- hours I can stay until we finish.  My record is 13.5 hours in one day! 


Not at all. I bet once we declutter and reorganize, you will have several empty totes and organizers left over. You can also use sturdy boxes and cover them with contact paper or choose containers ranging from the Dollar Tree to Pottery Barn. It's completely up to you. I can work with any budget. 


I am not, but I work with several who I can recommend and I'm sure I can find you the perfect match for your style and budget. I'll get your home organized and ready for a designer though!


Yes! I'm bonded and insured.


I travel all over Nc and SC. I live in Huntersville, NC and serve  Charlotte, Cornelius, Concord, Kannapolis, Lake Norman area, Mooresville.......Durham to Charleston, SC. If you are more than 1 hour, I ask for a 5 hour session


I kindly request a 48 hours notice for a cancellation and reschedule. Cancellations within 24 hours are subject to a cancellation charge of 50% of the session fee as stated in my Terms of Agreement.


A $75 non-refundable deposit paid online via bank transfer, credit, or debit card is due when booking your first session appointment and will be used towards your balance. 


The final payment, minus the $75 deposit, is due at the time of service or at the end of a multiple days project. This can be made in cash, check, bank transfer, credit or debit card.


I will be happy to drop off any donated items that will fit into my SUV at a local charity or donation center for a $25 delivery fee. Some of the organizations I work with include Crisis Assistance Ministry, MiraVia, Lydia's Loft, local Animal Shelters, Habitat for Humanity, and CVANs. I do my best to ensure that your items go to someone who is in need. 


CVANS https://cvan.org/ResaleStore.aspx

Crisis Assistance Ministry http://www.crisisassistance.org

MiraVia  https://miravia.org

Lyia's Loft https://www.lydiasloft.org


With your preapproval of the cost, I will make arrangements for a service to pick up items on the day of your project.


I can help you create an account and post your items on Poshmark, Marketplace, Nextdoor, or Craigslist.


Now that I'm an empty nester, life is changing. I used to spend most of my time sitting on the sidelines watching my favorite players. Now I'm out in nature or doing something adventurous. I've been known to jump out of perfectly good airplanes, take a spin around a NASCAR track, zip line, rock climb, rappel, swing from a rope into a rainforest river, hike one of our beautiful NC mountain trails, or paddle on a lake. If I'm out and about then more than likely my Aussies, Jax and Tux, are with me. 



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